FAQ

What is the Online Order process?

  1. Fill Up the Order Form. Wait for the email confirmation which will include your Order Summary, Shipping Fee and Payment Details.
  2. Pay through your Payment Option of choice and email the proof of payment to hey.reestudio@gmail.com.
  3. Items will be shipped every Mondays and Thursdays.

What are the Payment Options?

You may choose to pay via BPI Transfer and BDO Bank deposit.

What are the Shipping Options?

1. Fastrack

Metro Manila and Rizal – P60
Cavite – P75
Provincial P150

2. Lalamove

Ree Studio will book the shipping and the customer will shoulder the delivery fee once the item arrives.

When will I receive my item?

Items are shipped every Mondays and Thursdays. You will receive a tracking number once the item has been shipped.
Shipping takes about 2-3 days. You will be notified in case there will be a delay in shipping.

Do you have a payment cut off?

Yes, 2 days after the submission of the Order Form. Failure to settle your payment after this will cancel your order.

Do you ship outside the Philippines?

Shipping is currently only available in the Philippines. If you are located in another country and would really like to purchase an item, send me an email at hey.reestudio@gmail.com.

Do you accept commissions?

Are you interested in collaborations?